♣ Bid Help ♣         

    Bidding Process for our Yahoo Japan Auctions Services

Our bidding Process

1. For our Yahoo Japan Auctions services, please make sure you have at lease 50% deposit of your max pricewith us. The system will not allow you to bid if we dont have a deposit from you.
2. If you have the deposit, place a bid on the automatic bidding system. You can bid on as many items as your deposit can support .
3. Once you are done bidding, send us an email that you are done with bidding and request for the invoice.
4. We will prepare your invoice as soon as all of your items have arrived in our office. Some sellers are slow and may take longer. We are usually fast on this.
5. Once you receive the invoice, you are required to pay the balance within one week time period. If you do not pay within that time period, there will be a $1 per day late fee.
6. Once we receive the confirmation of your payment, your package will be shipped ASAP, usually within 24-48 hours.

Bidding TIPS for our Yahoo Japan Auctions services

1. Always make sure you have a deposit with us or else the system will either not allow to bid or give you an error message. If you don't have a deposit with us, then send the deposit first and then send us an email to inform us about the deposit. This means at least one less email for you and us
2. Make sure whether the automatic bidding system can bid on the item or not. There are some occasions when the automatic bidding system wouldn't function. Please check bidding errors at the end of this page.
3. Based on our experience over the last two years, we assume that all of our customers cannot ready Japanese. Therefore, as customers you guys need to be extra extra careful to avoid bidding on items that you may not want. For example, one of our regular customers bid on item that had 6 games in auction. Naturally, he won the item for a very low price. However, after reading the auction carefully, he found out that there were no game CDs included. The auction was just for the CD cases and the manuals. Please please always try your best to avoid this type of innocent mistakes.
4. Use the translation tools to your advantage that are available out there. There are quite a few available. Please check out our translate section. You will get some useful info there.
5. If something is too good to be true, then its probably is true. If you suspect something like this, the best you can do is to either avoid it or check the same item from other sellers and see if the price difference is too much or not. This happens usually on up Yen 20,000 items. This kind of items are usually “Buy it now” and they usually have more than 1 quantity listed.
6. Bid the max price you are willing to pay the first time you bid whether its 5 days in advance or 5 minutes in advance. Increasing your bid price at the last moment bit by bit will get you in a bid war and will escalate the price. Our experience says that if you give you most realistic price the first time, a lot of other bidders will give up earlier.
7. If you would still like to bid at the very last moment, you can use our Snipe Bidding Service . However, we will be putting your MAX bid price once only. Our system will not allow us to bid multiple times.
8. Before you place a bid, please make sure you read the whole item info very carefully. Once you place a bid, its yours. It cannot be cancelled under any circumstances.

Errors on our Self Bidding System of our Yahoo Japan Auctions system

You might receive errors once in a while from our automatic bidding system. Once you receive an error, please make sure you dont bid on the same item again and again. Everytime you bid, you max price is recoreded in our database system. This means that if you place bids multiple times, your max price will be recorded in our system and this will drain your deposit. We would have to manually reset this, if you try it multiple times. Below are some of the common situations where errors will be generated. Our system cannot bid on these types of auctions due to system limitations.

You can avod these kind of situations if you read the auction carefully.

Our self bidding system wouldnt work in the following situations. Please contact us at least 15 hours in advace if you think you need a manual bid.

1. Items with multiple quantities, also called Dutch auctions
2. Sellers with less than 5 positive feedback. We do not encourage on items from sellers with low feedback. Its an open call for trouble.
3. Exepensive items worth over $500 or Yen 50,000. We do a thorough check on this kind of sellers. We can allow this limit in some situations. Please let us know well in advance.
4. You do not have enough deposit with us.
5. Other errors that might be generated by either Yahoo Japan Auctionss system or our bidding system. These type of strange errors are rare but they may happen.

      To request for a manual bid, pleasesend us an email with your full name, user ID and email address, the item ID or its full URL and your maximum price you are willing to pay for this. Once we have all this info, we will place the bid for you. However, if you would like to use our Snipe Bidding System, please let us know that as well.

If you face any other problems or errors, please let us know and we will try to take care of the errors or problems that you may face.